This Data Processing Addendum (“Addendum”) is made as of 01 January 2026, by and between:
Controller: All Customer of Times Software Sdn Bhd
Processor: Times Software Sdn Bhd,
8-11, 8th Floor, Wisma UOA II,
No. 21, Jalan Pinang,
50450 Kuala Lumpur.
Background:
1.1. “Personal Data” means any information relating to an identified or identifiable natural person, as defined under applicable data protection laws.
1.2. “Processing” means any operation or set of operations performed on Personal Data, whether or not by automated means, as defined under applicable data protection laws.
1.3. “Data Subject” means an individual whose Personal Data is being processed.
1.4. “Website Publishing” refers to the creation, editing, management, and hosting of digital content on the Controller’s corporate website.
2.1. Purpose: Times Software Sdn Bhd shall process Personal Data solely for the purpose of providing website publishing Services as outlined in the Agreement.
2.2. Instructions: Times Software Sdn Bhd shall process Personal Data only in accordance with the documented instructions of the Controller, unless required by law.
2.3. Nature of Processing: The nature of the processing activities will include data migration service, cloud hosting, project implementation, helpdesk & support and payroll outsourcing services.
2.4. Duration: The duration of the processing shall be for the term of the Agreement or until all Personal Data is returned or deleted in accordance with Section 7 of this Addendum.
3.1. Lawful Basis: Times Software Sdn Bhd shall process Personal Data only for lawful purposes and in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and any applicable regulations, guidelines, or codes of practice issued thereunder.
3.2. Transparency: Times Software Sdn Bhd shall assist the Controller in ensuring that Data Subjects are provided with clear and transparent information about how their Personal Data will be used in relation to the corporate website.
3.3. Cookies and Tracking Technologies: Times Software Sdn Bhd shall implement and maintain appropriate controls over the use of cookies and other tracking technologies on the corporate website in compliance with applicable laws and regulations.
3.4. User Consent: Where required by law, Times Software Sdn Bhd shall ensure that the necessary consents are obtained from Data Subjects before processing their Personal Data via the corporate website.
4.1. Assistance: Times Software Sdn Bhd shall assist the Controller in responding to requests from Data Subjects to exercise their rights under applicable data protection laws, including the rights of access, correction, erasure, data portability, and objection to processing.
5.1. Approval: Times Software Sdn Bhd shall not engage any sub-processors without the prior written consent of the Controller.
5.2. Liability: Times Software Sdn Bhd shall remain fully liable for the performance of its sub-processors and ensure that sub-processors comply with the same data protection obligations as set out in this Addendum.
6.1. Notification: Times Software Sdn Bhd shall notify the Controller without undue delay and, where feasible, not later than 48 hours after becoming aware of a data breach affecting Personal Data.
6.2. Content: The notification shall include sufficient information to allow the Controller to meet any obligations to report or inform Data Subjects of the breach.
7.1. Obligation: Upon termination of the Agreement or upon the Controller’s request, Times Software Sdn Bhd shall return all Personal Data to the Controller and delete all existing copies, unless applicable law requires storage of the Personal Data.
7.2. Certification: Times Software Sdn Bhd shall provide written certification to the Controller that it has complied with the obligations set forth in this section.
8.1. Information Security: Times Software Sdn Bhd shall implement appropriate technical and organizational measures to protect Personal Data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
8.2. Access Control: Times Software Sdn Bhd shall ensure that access to Personal Data is limited to authorized personnel involved in the provision of website publishing Services.
9.1. Indemnity: Times Software Sdn Bhd shall indemnify and hold harmless the Controller against all claims, damages, losses, and expenses arising out of or in connection with any breach by Times Software Sdn Bhd of this Addendum.
10.1. Law: This Addendum shall be governed by and construed in accordance with the laws of Malaysia.
11.1. Severability: If any provision of this Addendum is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11.2. Amendments: This Addendum may only be amended in writing and agreed upon by both the Controller and Times Software Sdn Bhd.
12.1. You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:
Contact No. : +603-93880090
Email Address : DPO@timesoft.com.my