Frequently
Asked Questions |
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1.
Update Employee :
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2.
Process Payroll :
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Modify Pay Record :
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4. Query
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5.
Utility :
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6.
Running the program :
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| 1.1
How to create new employee record ? |
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Open
the Update Tab from employee record , click the
new button (bottom of the page) and the cursor key
will blinking at the employee number column , then
start your data entry staff information.
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| 1.2
What is Hide Wage Data ? |
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Checkbox,
the hide wages facility is available in user-password
setup. The system administrator will set this parameter. |
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1.3
After save the employee record , how to change
the Hire Date , Salary , Department , Cost Centre
, Section
, Category and Occupation ?
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The
changes should be done in the Career Tab , select
the record in the table below and click edit record
. Then , select the field that you wish to amend. |
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| 1.4
Can I key in the increment salary in the Update
Tab ? |
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No
. The increment should be done in the Career Tab
. Click new to create the new record, then key
in the Increment Effective Date, Increment Paid
date and Increment amount (the difference). |
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1.5 If the staff resign, how to key in the
record ? |
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In
the Confirm & Termination Tab, key in the termination
date and last payment date. The working status should
be changed to INACTIVE. This step need to be done
before processing payroll. (note:
for Existing staff, the working status will be
blank or ACTIVE) |
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| 1.6
How to attach photo in the individual record ? |
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Scan
the photo and save it (in bitmap format only) into
your hard drive (e.g.: C drive), then go to Update
Employee, click the 'Photo' button and attach the
photo file. |
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| 2.1
What is Payroll Processing ? |
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This
is to process/initialise the new pay period for
individual employee, before you can modify a payroll
record. |
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| 2.2
What is the proper step for Monthly Payroll Processing
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| 1. |
Update
Employee record, e.g.: New join staff details,
fixed allowance/deduction, Adjustment of salary,
Career Progression for the (existing) employee. |
| 2. |
Process Payroll. (This
module is advised to run once only for each
pay period. If you miss the first step, you
may run Process Payroll again by choosing
one of the options in the Process Payroll
module, please refer to 2.3 below) |
| 3. |
Modify Pay Record. |
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| 2.3
If I want to reprocess payroll again, which option
should I select ? |
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| 1. |
Reprocess
earlier Selected Staff without clearing variable
entries
- If you have performed some
data entry in Modify Pay Record,
please select this option so that the earlier
entry will not be removed/cleared
(e.g.: Overtime, allowance, NPL).
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| 2. |
Reprocess
earlier Selected Staff with clearing variable
entries
- This will
overwrite/clear whatever entry you
have keyed in earlier in Modify Pay
Record.
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| 3. |
Do not
reprocess earlier Selected Staff
- This is to process for those
NEWLY JOINT employee
who join after you have done the normal process
payroll module. |
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3.1
How to change EPF amount manually ? |
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| 1. |
In Update
Employee, select Employee
Other Details, ENABLE
the Change EPF/Socso ? checkbox. |
| 2. |
In Modify
Pay Record, edit/modify EPF amount
and click Save button to save
the changes. |
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| 3.2
What is the function of 'Recalculate' ? |
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Whenever
an employee record is modified (in Modify Pay Record),
this function will update/re-calculate the payroll
record. This is not same as Save function. After
clicking Recalculate, you have to click Save button
to save your changes, or click Cancel to cancel
the changes. |
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| 3.3
Why can't I input the NPL days and NPL Hours in
Modify Pay Record ? |
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Check
your Company Profile setting for "Link Leave
To Modify Pay ?" option. If it is set to
'Yes', it means you wish to link automatically
from Leave Application module to Modify
Pay Record (This will
not allow you to key in the NPL day/Hour
in Modify Pay Record, means that,
you have to apply the NPL leave in the Leave Record
first, then it will auto transfer the record to
Modify Pay Record and deduct the
no pay leave for you) . If you wish to key in the
NPL day/Hour manually in Modify Pay Record,
you must set this option to
'NO' ! |
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| 3.4
How does Times Pay calculate the amount for Annual
Leave Pay ? |
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In
the Modify Pay Record, select the
particular employee, under the Allowances / Deductions,
double click at the row to insert a new row, then
select/create a code called "&ANLP",
click 'OK' and press Enter
from the keyboard, then it will prompt you to enter
the No. of days for the annual leave. Key in the
day, click 'Close' and 'Save'
the changes. |
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| 4.1
What is Query ? |
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Query
enables user to retrieve records that meets certain
criteria. It provides a means to work specifically
on employee that satisfies the user-defined conditions.
(e.g.: process payroll record only for one employee) |
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| 5.1
How do I assign a New User Account Password ? |
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Select
User Password Setup, type in master password to
go in (requests for Master User password only).
After this, click New button to key in the New user
ID and password (for the new user), Hide Wages-whether
to hide employees' wages, Query access-User's access
right by query method, audit trial report enable,
Select Printer-you may assign a specify printer
to individual user. In Menu Access, you may select
particular menu access according to user's needs
and tick the option checkbox to assign the desired
access rights. |
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| 5.2
What is lock/unlock function in Utilities ? |
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This
is a special lock-employee-pay records feature.
You may set this to lock the pay records to avoid
unauthorized employee to make any amendment on the
previous month payroll. The unlock facility can
be reversed by MASTER user only. |
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| 5.3
What is Leave Utilities ? |
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It is to provide more leaves
functions to user :
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Global
update the Sick Leave & Hospitalization
Leave entitlement for all the staff. |
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Recalculate the annual
leave entitlement based on the category or
job grade leave allocation setting. |
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Allow user to set
the company declared plant shut down for all
employees |
For
more feature, you may refer to our Times Payroll
manual. |
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| 6.1
How to backup a database ? |
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Select
the particular database, and choose 'Diagnostic',
look for 'Backup' button and click, it will by default
backup the file to "C:\Timesoft\TP5M\Filename.zip",
press Start to backup into your hard disk or click
on the "Tree" button to change/select
the drive you wish to backup to (e.g.: A:\filename.zip) |
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| 6.2
Sometimes when I do backup, it prompt me "Some
user already login!", why and how to solve
this problem
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This
might be caused by the improper way of shutting
down the program or maybe your computer system hang
without any reason. Choose 'Diagnostic', and select
Re-user and click OK to re-active your user ID. |
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| 6.3
"0 Success/9-Dongle not found" |
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There
is a hardware license key attached to the parallel.
This key- "Dongle" - is most likely faulty
or the 'Dongle' is loosen (you may tighten it).
Otherwise, please call us for a FREE replacement
within 6 months of installation, full package price
is required if user is not under maintenance. |
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